Meet The Brains Behind The Whole Operation…

Warren Shu
President and Founder of S&S CRM Partners

He’s a proven guru of customer relationship management, having served as the Regional Database Marketing Manager at Harrah’s Entertainment for their Atlantic City properties. During Warren’s reign there, he relentlessly honed the gaming giant’s revenue generation tactics, from leading CRM strategy and execution to managing loyalty marketing customer service teams. Prior to joining Harrah’s, Warren spent five years working for JPMorgan as a Marketing Associate in the Investment Management and Private Banking divisions. He holds an MBA from the UCLA Anderson School of Management with a concentration in marketing and a B.S.E. in Industrial & Operations Engineering from the University of Michigan. Go Blue!



Jennifer Tryon
VP of Marketing Operations for S&S CRM Partners

Prior to joining S&S, Jennifer was the CRM Manager at Harrah’s Entertainment for the Atlantic City region. She boasts a successful track record in managing all facets of customer relationship management operations. Jennifer has led teams responsible for executing the delivery of customer messaging across multiple platforms, including email and direct mail. But here’s the real jackpot—she is the hands-down expert in the development and implementation of operational processes that most effectively and efficiently create, proof and deliver the desired messaging to the end customer. Jennifer holds a B.S. in Business Administration with a concentration in marketing from the University of North Carolina Kenan-Flagler Business School.


Meet Our Wing Women…

Design Intensified
Graphic Design Gals That Are Doing Good and Looking Good!

A CRM campaign can have the right strategy and messaging, but if it doesn’t attract your customers’ interest, it won’t matter much. That’s where our subsidiary, Design Intensified, comes in. They pull it all together with impactful creative graphic design that commands attention and drives customers to close the deal. Meet the gals: